Canceling an Amazon Prime Video subscription is straightforward, but the exact steps depend on whether you subscribed directly through Amazon or through a third-party billing method.
In Nigeria, most users manage their subscription through the official Amazon website or app after signing in.
This guide explains how to cancel it step by step.
Step 1: Sign In to Your Amazon Account
Go to:
Then:
- Log in with the account used for subscription
Step 2: Go to Account Settings
After logging in:
- Click your profile name or icon
- Select Account & Settings or Your Prime Membership
Step 3: Open Prime Membership Settings
Find:
- Manage Prime Membership
or - Prime Membership Settings
This is where subscription controls are located.
Step 4: Click “End Membership” or “Cancel Subscription”
Look for options like:
- End Membership
- Cancel Prime Video
- Cancel Prime Subscription
Then click to proceed.
Step 5: Confirm Cancellation
Amazon may try to retain you by offering:
- Discounts
- Pause membership options
To fully cancel:
- Select Continue to Cancel
- Confirm your decision
Step 6: Check Cancellation Status
After cancellation:
- You will receive confirmation email
- Your account page will show end date
You can still use Prime Video until the subscription expires.
Important Things to Know
- You do NOT lose access immediately after canceling
- You keep benefits until billing period ends
- You can restart subscription anytime
How to Cancel on Mobile App
Android / iPhone:
- Open Amazon or Prime Video app
- Go to Account Settings
- Tap Manage Prime Membership
- Select End Membership
- Confirm cancellation
How to Cancel if You Subscribed via App Store or Google Play
If subscribed via Apple:
- Go to iPhone Settings
- Tap Apple ID → Subscriptions
- Select Amazon Prime Video
- Tap Cancel Subscription
If subscribed via Google Play:
- Open Google Play Store
- Tap Profile → Payments & subscriptions
- Select subscription
- Tap Cancel
Common Problems and Fixes
Cannot Find Cancel Button
Fix:
- Use desktop browser instead of app
- Check correct Amazon account
Still Being Charged After Cancellation
Fix:
- Check subscription status page
- Contact Amazon support
Cancel Option Not Available
Fix:
- You may be billed through a third party (Apple/Google)
- Cancel through that platform instead
Tips Before Cancelling
- Download any offline videos you need
- Check remaining subscription days
- Cancel before renewal date
- Consider pausing instead of canceling
Frequently Asked Questions
Will I lose access immediately after cancellation?
No, you keep access until the subscription ends.
Can I get a refund?
Sometimes, depending on usage and region policy.
Can I reactivate later?
Yes, you can resubscribe anytime.
Does cancellation delete my account?
No, your Amazon account remains active.
Can I cancel anytime?
Yes, there are no long-term contracts.
Summary
To cancel Amazon Prime Video:
- Sign in to Amazon
- Go to Prime Membership settings
- Select End Membership
- Confirm cancellation
- Check confirmation email
Conclusion
Canceling Amazon Prime Video is simple and flexible, allowing you to stop renewal while still enjoying your subscription until the current billing period ends.
In Nigeria, users can manage their Amazon subscriptions directly through Amazon or app store billing platforms.
By following these steps, you can safely cancel your subscription without losing access immediately or risking unwanted charges.